This sample is an exercise in diplomacy. I was to write a persuasive letter to a boss about a problem at a job I've had. I was to then present a possible solution.
Subject: Concerns over the order screen timer,
Dear Ron,
I have been working at (Resturant) for a couple years now and have noticed that orders are bumped off our monitors after fourteen minutes regardless of whether the order was filled or not. On a normal shift there is no issue. The orders are filled well before this deadline and if the timer does run long that there’s still a paper receipt. The problem arises when the receipts end up lost in the hectic kitchen.
What this results in is the order being lost completely. I’ve seen people approach after twenty-five minutes wondering if their food was ever coming....
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